Maintenance planned on 25/02/2019 – impacted services: telephony

Dear customers,

Edpnet has planned a maintenance in order to perform a software upgrade on our telephony switches. The telephony service will keep working during the maintenance, but current calls may be interrupted.

Please find all details below:

Start: 2019-02-25 23:50*
End: 2019-02-26 03:00*
Duration: 3h10min
Impacted services: telephony
Affected Areas: all

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 13/03/2019 – impacted services: all internet services

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start: 2019-03-13 01:00*
End: 2019-03-13 06:00*
Duration: potential impact: 2h30min
Impacted services: all internet services
Affected Areas: Flemish Brabant: Boortmeerbeek, Rotselaar, Kampenhout, Haacht, Herent
Hainaut region: Honnelles

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 11/03/2019 – impacted services: all internet services

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start: 2019-03-11 01:00*
End: 2019-03-11 06:00*
Duration: potential impact: 2h30min
Impacted services: all internet services
Affected Areas: Dender region Lebbeke & Aalst
Charleroi & districts Loverval, Gerpinnes, Couillet & Ham-sur-Heure-Nalinnes
Regions Bouillon & Libramont-Chevigny

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 06/03/2019 – impacted services: all internet services

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start: 2019-03-06 01:00*
End: 2019-03-06 06:00*
Duration: potential impact: 2h30min
Impacted services: all internet services
Affected Areas: Chaudfontaine and regions Esneux, Sprimont & Trooz
Kempen regions Balen & Mol
Kortrijk and region Harelbeke

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 25/02/2019 – impacted services: all internet services

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start: 2019-02-25 01:00*
End: 2019-02-25 06:00*
Duration: potential impact: 2h30min
Impacted services: all internet services
Affected Areas: Hasselt region: Herk-de-Stad
Kelmis/La Calamine region, Neu-Moresnet, Raeren, Plombières & Lontzen

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 25/02/2019 – impacted services: all internet services – region: Brussels

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start: 2019-02-25 01:00*
End: 2019-02-25 06:00*
Duration: potential impact: 2h30min
Impacted services: all internet services
Affected Areas: Brussels and regions Molenbeek-Saint-Jean, Koekelberg and Anderlecht

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 06/11/2018 – impacted services: internet connection: Closed

Dear customers,

Edpnet has planned a maintenance in order to migrate certain clients to a new DSL concentrator.

In order to do so, we will cause a short interruption of your connection. If you experience a longer downtime, reboot your modem/router, and if needed contact our support services.

Please find all details below:

Start: 2018-11-06 04:00*
End: 2018-11-06 06:00*
Duration: 2hours > Potential impact: +-15 minutes
Impacted services: internet connectivity
Affected Areas: all PPP customers on zones:
019, 04, 061, 062, 063, 080, 081, 082, 083, 084, 085, 087

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 31/10/2018 – impacted services: Internet connection: Closed

Dear customers,

Edpnet has planned a maintenance in order to migrate certain clients to a new DSL concentrator.

In order to do so, we will cause a short interruption of your connection. If you experience a longer downtime, reboot your modem/router, and if needed contact our support services.

Please find all details below:

Start: 2018-10-31 03:00*
End: 2018-10-31 05:00*
Duration: 2hours > Potential impact: 10 minutes
Impacted services: internet connectivity
Affected Areas: all PPP customers

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 12/11/2018 – impacted services: internet connectivity and telephony: Closed

Dear customers,

Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware.

Service impact starts at 01:00 in the morning. Services will be gradually restored. We expect the impact to last between 30 minutes and 2 hours 30 minutes.

This intervention requires no action from you, however, if your service is unexpectedly not restored by 06:00, you can try a restart of your local device (CPE router, modem, etc.).

Please find all details below:

Start: 2018-11-12 01:00*
End: 2018-11-12 06:00*
Duration: 5 hours : potential impact: 02h30
Impacted services: internet connectivity and telephony
Affected Areas: Roeselare, Rumbeke, Staden, Oekene, Hooglede, Gits, Roulers, Oostnieuwkerke: 051

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 07/11/2018 – impacted services: internet connectivity and telephony: Closed

Dear customers,

Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware.

Service impact starts at 01:00 in the morning. Services will be gradually restored. We expect the impact to last between 30 minutes and 2 hours 30 minutes.

This intervention requires no action from you, however, if your service is unexpectedly not restored by 06:00, you can try a restart of your local device (CPE router, modem, etc.).

Please find all details below:

Start: 2018-11-07 01:00*
End: 2018-11-07 06:00*
Duration: 5 hours : potential impact: 02h30
Impacted services: internet connectivity and telephony
Affected Areas: Western districts of Brussels: Zellik, Ganshoren, Groot-Bijgaarden, Berchem-Sainte-Agathe, Dilbeek, Koekelberg, Molenbeek-Saint-Jean: 02

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time