Outage: Telephony capacity issues: Solved

Dear customers,

We have experienced an outage with the capacity of our telephony servers. Our Network Operations team has found the issue, the servers have been rebooted.

Please find all details below:

Start: 2018-05-18 12:12*
End: 2018-05-18 12:31*
Duration: 19min
Impacted services: Incoming /outgoing calls
Affected Areas: all

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time

Pro-active Maintenance planned on 15/05/2018 22:00 – impacted services: Telephony
Pro-active Maintenance planned on 23/05/2018 23:00 – impacted services: Telephony

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