Outage: Telephony: some Incoming/Outgoing calls fail: Solved

Dear customers,

We have experienced an issue with some incoming and outgoing calls.  This outage has been solved by our Network Operations Team.

Please find all details below:

Start: 2018-04-20 10:53*
End 2018-04-20 18:14*
Duration: 7h21min
Impacted services: Incoming/outgoing calls
Affected Areas: Fix Telephony

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time

Issue: Outgoing and incoming telephony: Solved
Maintenance planned on 01/05/2018 – Impacted services: Telephony

Comments

  1. Can I get an update on this?

  2. Many local businesses reported the outage on social media, asking customers not to call their landlines and instead contact them by other means, such as email or social media. 

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